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California Frequently Asked Questions



Looking for a Payday Loan Once You Have Applied
What is a payday loan? How do I find out if I am approved?
Why a payday loan? How do I contact you?
Is USA Cash Services a Direct Lender? What are your business hours?
How do I get a California payday loan? When can I get my money?
What does it cost? How do bank holidays affect my loan?
How do I qualify? What if I don't want the loan?
Is it safe? How do I repay?
Are you licensed? What if I need an extension?
Do I need a fax machine? Can I pay early?
What if I've filed for bankruptcy? What if I cannot repay?
Do you sell my information? What if I default?
What if I have a complaint or concern? How soon can I get another loan?
What other services do you provide?
What is a payday loan? ^Top
A payday loan is a short-term deferred deposit loan designed to help you make ends meet. It is not intended to be a long-term solution. Other commonly used terms are payday advance, post-dated check loan, cash advance, deferred deposit loan, or payroll advance.
Why a payday loan?  ^Top
Let USA Cash Services® be your solution to any short-term financial problems. Payday loans may be appropriate for financial emergencies. They may help you avoid costly overdraft fees, overdue fees, utility disconnection fees, etc. This is a costly form of credit. You should also consider the costs and benefits of this and any other short-term credit options you may have.
Is USA Cash Services a Direct Lender?  ^Top
Yes. USA Cash Services is a direct lender. Many other payday lending sites are not payday lenders, they simply sell your information to other affiliated businesses. USA Cash Services is a direct lender, and we do not sell your information. We are the company that will approve and service your loan for you.
How do I get a California payday loan?  ^Top
Our loans are as easy as 1, 2, 3…
1. Submit an application for an online payday loan.   Already a customer? Sign-In to Apply. .
2. Contact us! Our Toll free number is: 877-309-2274.
3. Choose how to receive your money:
  • Directly to your checking account within 1 business day.

You may also receive your payday loan at one of our many California locations.
What does it cost?  ^Top
In the state of California the cost for your payday loan is 17.65% of the amount you borrow. The APR varies depending on the length of your loan. For example, if you borrow $100.00 for 14 days, our fee would be $17.65, with an APR of 460.16%. This APR is based on an example term of one payment due in 14 days. The APR may increase or decrease if your actual loan is shorter than or longer than this example. Please use our fee calculator to determine the exact cost of your loan before you apply.
How do I qualify?   ^Top
In order to qualify for an online California payday loan you must:
  • Have a verifiable source of  income.
  • Have an open checking account.
  • Complete our easy Application.
  • Government issued photo ID.
We reserve the right to decline a request for an advance for any legitimate reason.

If you are applying at one of many store locations, bring with you:
  • Your most recent checking account statement.
  • Income verification (pay statement or benefits letter).
  • Government issued photo ID.
  • Check Book.
Is it safe?   ^Top
We make every effort to ensure that your confidential information remains private. Our Website uses Secure Socket Layer (SSL) technology with signed digital certificates. Our technology encrypts all of your information to assure your privacy and safety. For more information see our security policy.
Are you licensed?  ^Top
Yes. Unlike many of our competitors, we provide loans only in those states where we are licensed. Each state has its own set of regulations regarding post-dated check loans, and its own auditing requirements. There are also federal regulations governing our internet-based post-dated check transactions. It is our policy to comply with all applicable state and federal laws and regulations. If you have any questions concerning our licensing, please contact the California Department of Business Oversight.
Do I need a fax machine?  ^Top
Many of our competitors require their online customers to fax completed forms in order to apply for an online loan. We realize that not everyone has access to a fax machine, so we strive to minimize faxing; however, in rare instances, we may require you to fax certain documentation.
What if I've filed for bankruptcy?  ^Top
In most cases, your prior bankruptcy history will not affect your approval; however, at a minimum, you must be able to provide us with your bankruptcy closing date.
Do you sell my information?  ^Top
USA Cash Services takes your privacy very seriously. We do not sell your private information or tolerate the use of SPAM. We are committed to protecting your privacy.
What if I have a complaint of concern?  ^Top
We are regulated by the California Department of Business Oversight. If you have any complaints or concerns about payday loans, you may call the California Department of Business Oversight toll-free at 1-866-275-2677. You may also contact us directly, by calling toll-free at1-877-309-2274
How do I find out if I am approved?  ^Top
  • Complete the California online payday loan application.
  • Call us at1-877-309-2274 (We must review the terms of your loan.)
  • We will send you a confirmation email.

Applications received during our regular business hours, will generally be approved in about one hour.
How do I contact you? ^Top
What are your business hours? ^Top
Monday - Friday 8 AM to 8 PM (Mountain Time)
Saturdays 10 AM to 2 PM (Mountain Time)
When can I get my money? ^Top
At USA Cash Services® we have streamlined our application process so that you can have your money as fast as possible. If your California cash advance request is completed and approved during our hours (M-F 8 AM to 7:30 PM and Sat 10 AM to 2 PM (Mountain Time):
  • Electronic deposit to your checking account, you will generally receive your money the next business day!

Loan requests that are completed after our business hours will generally be processed our next business day.
How do bank holidays affect my loan? ^Top
We are open on many bank holidays. If you choose to receive your money directly into your checking account and your bank is closed, your payday loan advance will be delayed until your bank is open. When your bank is closed we cannot process payday loan advances that are deposited directly to your checking account.
What if I don't want the loan?  ^Top
You have the right to cancel this loan without paying the finance charge. To do so, you must call us no later than 5:00 p.m. Mountain Time on the next banking business day following the date of your loan agreement. We will debit your account for the amount financed without any additional charges and cancel your loan.
How do I repay? ^Top
  • Automatic Payment (Our computers automatically create a paper draft which is used to withdraw repayment funds from your bank account on the due date.)
  • Pay in cash at one of our many office locations.
What if I need an extension?  ^Top
We do not offer extensions to California residents. If you cannot repay your payday loan and you know that there are not enough funds in your checking account, it is important that you contact us toll free (1-877-309-2274) before your loan is due. Contacting us prior to your due date may save you (and us) costly bank overdraft (NSF) fees.
Can I pay early? ^Top
Yes. You may prepay at any time without penalty. To pay off early visit one of our many store locations or contact us and we can automatically debit your checking account for an early payoff.
What if I cannot repay? ^Top
Call us immediately! Our computers are set up to withdraw funds automatically from your checking account on the due date. If you cannot repay your payday loan and you know that there are not enough funds in your checking account, it is important that you contact us toll free (1-877-309-2274) before your loan is due. Contacting us prior to your due date may save you (and us) costly bank overdraft (NSF) fees.
What if I default? ^Top
If you default, you should contact us in order to make acceptable payment arrangements. We may report information regarding your debt to Clarity, Teletrack, or other similar systems used by most payday loan companies nationwide. As a courtesy, your loan history may be reported to these systems.
How soon can I get another cash advance? ^Top
A payday loan is a short-term loan designed to help you make ends meet, it is not intended to be a long-term solution. California regulations allow you to request another loan. Once your bank confirms that your loan has been paid, you are welcome to Sign-In and submit another request.
What other services do you provide? ^Top
USA Cash Services provides a variety of services:


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We comply with each state's current regulations. For questions or complaints, contact us at 1-877-309-CASH or via email at:info@usacashservices.com.
You may also contact your  State's Regulatory Agency. Services on this site are available only to U.S. residents of states in which USA Cash Services is licensed.
© Copyright 2001 USA Cash Services. All rights reserved.  (Terms and Conditions)  Notice: Payday Loans are an expensive form of credit.

Customer Notice: A single payday advance is typically for two to four weeks. However, borrowers often use these loans over a period of months, which can be expensive. Payday advances are not recommended as long-term financial solutions.